NOTE: Do not reply to threads after an HJT log has been requested by a helper and it has been posted. Doing so will result in a warning.
If you are infected, please follow these guidelines:
1. Run a full system scan with your antivirus. Make sure it is up to date.
A few links that may be helpful:
2. Download and install either/all of the following:
Spybot Search and Destroy
Ad-Aware
Malwarebytes' AntiMalware
Run a full scan with either/all. Let them remove anything they find.
3. Clear your temp file with ATF Cleaner:
Click here to download ATF-Cleaner by Atribune. Save it to your desktop.
4. Do this if the above steps don't help you remove the infection entirely:
This makes it easier on the HJT Team to identify people who are in need of help.
==
Once a helper has jumped into the thread, do NOT post until the helper has given the ALL CLEAN or cannot help the user, as incorrect and/or amateur actions can damage your computer even more.
Official HackForums HJT Helpers
==
Once you are clean (your HJT Helper will announce it), there are a few steps you can do to prevent reinfection. For that, read my guides listed above.
Additional links:
If you are infected, please follow these guidelines:
1. Run a full system scan with your antivirus. Make sure it is up to date.
A few links that may be helpful:
2. Download and install either/all of the following:
Spybot Search and Destroy
Ad-Aware
Malwarebytes' AntiMalware
Run a full scan with either/all. Let them remove anything they find.
3. Clear your temp file with ATF Cleaner:
Click here to download ATF-Cleaner by Atribune. Save it to your desktop.
- Double-click ATF-Cleaner.exe to run it.
- Under 'Main' check the 'Select All' box.
- Press the 'Empty Selected' button.
- If you use Firefox browser:
- Click Firefox at the top and then check the 'Select All' box.
- Press the 'Empty Selected' button.
- Note: If you wish to keep your saved passwords, click No at the prompt.
- If you use Firefox browser:
- If you use Opera browser:
- Click Opera at the top and then check the 'Select All' box.
- Press the 'Empty Selected' button.
- Note: If you wish to keep your saved passwords, click No at the prompt.
- Click 'Exit' on the Main menu to close the program.
4. Do this if the above steps don't help you remove the infection entirely:
- Download HijackThis from TrendMicro.
- Install it and run it.
- Click Do a system scan and save log file
- When the Notepad pops up, copy and paste the contents of the log into a new thread that you make on HackForums ( to be more specific, here. Title the thread [HJT log][your problem].
- An example of such a thread would be:
Quote:[HJT log] Antispyware 2009 popups
- An example of such a thread would be:
- Do NOT fix anything it finds there yet, as most of the entries listed in the log are legit and necessary for a smooth and stable running of your system.
This makes it easier on the HJT Team to identify people who are in need of help.
==
Once a helper has jumped into the thread, do NOT post until the helper has given the ALL CLEAN or cannot help the user, as incorrect and/or amateur actions can damage your computer even more.
Official HackForums HJT Helpers
- Valiant
- Soldier of Fortune
- Kutmustakurt
- AsSaSs@iN
- AceKidd01
- Paradoxum
- N3w_2_H@Ck1n™
- Benevolence
- Kn1ght
- Yin
- hexon
==
Once you are clean (your HJT Helper will announce it), there are a few steps you can do to prevent reinfection. For that, read my guides listed above.
Additional links: